Traditional jobs in the BPO sector are drying up and it will be naive to be under the impression that there will be no job loss due to the advancement of technology, a senior government official said on Thursday.
While speaking at CII’s Global Economic Policy forum, Ministry of Electronics and IT, Secretary S Krishnan in response to a question on the impact of artificial intelligence on jobs said that there will be fear among people but equally skilling will become an important task to help people move up in the value chain.
“We will be naive if we believe that there will be no job losses as a result of new technology. The comparison to the Industrial Revolution is also very apt in that regard. When you had greater mechanization than naturally, jobs were lost and there were many people who were extremely fearful of job losses,” he said.
Krishnan said there will be substantial productivity enhancement in certain sectors which will then free up a lot of people.
“I think, then what ..